Notice of Right of Cancellation
You may cancel your contract within 14 days without giving reasons in writing (i.e. letter, fax, email) or, if the goods have been shipped before the deadline, by returning the goods. The period begins upon receipt of this notification in writing, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfil our obligations under Art. 246 ß2 in connection with ß1(1) and (2) of the Preamble to the Civil Code (EGBGB) or our obligations according to ß312e(1)(1) BGB in conjunction with Art. 246 ß3 BGB. Timely submission of the cancellation notice or of the goods is sufficient to meet the cancellation deadline. Notice must be sent to:
Fax: +49(0)7261 - 9299-70
Consequences of Cancellation:
In case of an effective cancellation, the mutually received benefits and any accrued benefits (e.g. interest) are to be returned. If you cannot return the product received in whole or in part or only in a deteriorated condition, you must compensate for the lost value. For the return of products, this does not apply if the damage to the item can be attributed solely to its inspection such as would happen in a brick and mortar retail store. You can also avoid paying for lost damage by not treating the goods as your property and not doing anything to reduce its value. Transportable items are to be returned at our risk. You have to bear the cost of return if the delivered goods match what was ordered and if the price of the item to be returned does not exceed Ä40 or for higher-priced items if, at the time of cancellation, you have not paid in whole or in part as agreed. Otherwise the return is free for you. Items not suitable for parcel post will be picked up. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods; for us it begins upon their receipt.
Exclusions to the right of cancellation
The right does not apply to mail-order contracts for the delivery of audio or video recordings or software if the delivered data devices have been unsealed by you.
End of the Notice of Right of Cancellation